CIO, IT Director

Head of IT Department Moscow Cargo - is the largest Russian ground handling company for air freight and mail services, as well as the main cargo operator at Sheremetyevo International Airport, 2000+ employees. RESPONSIBILITIES: • Delivery of high availability of all systems (business applications, infrastracture, servers, video control systes and geotargeting) • Production systems development (new systems development, web+mobile applications) • Upgrade of finance and HR systems • Improve quality and efficiency of user support • Assessment, development and motivation of 60+ staff members. ACHIEVEMENTS: • Audit and target IT architecture development • Strategy development and planning • Premisies and servers infrastructure relocation • Development of the production systems • IT cost and processes optimisation • Implementation of the new policies and procedures

Head of IT department. Itella Russia, the part of Posti Group, Finland. RESPONSIBILITIES: • Digital Vision & IT Strategy development and implementation • Increase efficiency of business processes of the company • Speed up the adoption of new practices, processes, and technologies • Directs full company projects portfolio (30+ active projects) • Leading of IT services and IT solutions development • Optimize IT budget (500M+) and obtain the high business value • Negotiations with major suppliers and vendors on Russia/Europe executive level. • Represent the Russian region at the global IT management group. • Development and control of key performance indicators (KPI). • Department’s organization to better fit business needs. • Assessment, development, and motivation of 90+ staff members. • Establishing high-quality support's for 2500+ corporate users ACHIEVEMENTS: • Business profitability increased • Customer satisfaction (x2) improved • Business processes automation significantly (x2) increased • The following systems were successfully implemented: - SAP (FI/CO/MM/SD) - New WMS (PSI) for 12 warehouses, 150+ customers, 1000 users - Customers service management (CRM) - Specialized solutions for segments (Pharma, E-Com, LTL..) - e-Learning system for all company employees - Employees Self Services (SSP+APP+BMPS) - Online services portal for CL & Transport customers - Data & Analysis (BI) solutions - Automation of billing processes - Enterprise Content Management System (1С) • Servers and services migrated from DC to the Hybrid Cloud • Operational margin +10% growth supported • IT maintenance cost optimized -25% • New business products enabled (LTL/X-DOC, E-FF, LM) +1bln revenue • Disaster Recovery Plan & Solutions implemented • New big customers successfully supported • Effective ICT governance and management • Effectiveness and accuracy of IT projects >85% ensured • Business Applications availability >99,98% provided • Service level significantly >96% improved • Satisfaction by IT services increased from 2 to 5 (max)

Head of IT department. RESPONSIBILITIES: • The strong relationship with senior management team. Act as one face and an interface between all IT and Business including exceptional problems (escalation management) • Leading all IT areas (Business Applications Development, E-COM, Business Analysis and Project Management, End User support and System administration • Maintain high-quality information to support business decisions • Achieve strategic goals and realize business benefits through the effective and innovative use of IT • Achieve operational excellence through reliable, efficient application of technology • Maintain IT-related risk at an acceptable level • Optimize the cost of IT services and technology • Lead the project definition (cost/benefit, risks, scope, planning) and change management • Ensure that IT delivery in projects & operations fits business interests and drive continuous improvement • Lead the execution of the projects portfolio within the scope and budget until start in production (including stabilization period) • Agree on Service Level Agreements with Operations and monitors fulfillment • Follow up usage of IT systems and tools ensure benefits from IT implementations • Assessment, development and motivation of 30+ staff members. ACHIEVEMENTS: • IT strategy and KPI implemented • ERP system MS Dynamics Axapta 2009 implemented • WMS system LM7 implemented • E-commerce system implemented (www.pragmatic.ru) • Mobile solution for 150 sales reps developed • Call-Center Avaya S8730 implemented • Corporate portal MS SharePoint 2010 implemented • MS Business Intelligent system implemented • Full IT infrastructure upgrade (include in-house virtualization and cloud solutions) • Project management and change management implemented • IT Service Management implemented (Help-Desk, Service catalog, SLA, etc) • Cut of IT expenses for operations up to 25% per year • Business processes effectiveness improved up to 1.5 times • More than 99,9% availability level for IT systems has reached • User satisfaction level has grown up to 2 times

Started as a junior specialist grew up to IT leader for the team of 20 local people in multinational company. Occupation: • IT Manager (head of IT department in Russia and Ukraine region) • Development Manager (head of development team) • Help-Desk Manager (head of the user support team) • Technical specialist (user support, UNIX and Windows systems maintenance) Achievements: • Lead of internal development for TMS, HR and Regional WMS (web app) systems. • Data interchange with external systems (EDI) provided. • Decentralized (local) Help-Desk implementation. • Software development process defined and managed. • Several logistic centers provided. • Effective work with regional offices and with head office of the company in France organized. • Observance corporate the politician and standards provided. • Number of joint projects with the international teams (up to 50 members) for clients of the company (Nestle, Unilever, Kimberly-Clark, Mars and others) realized.