Sales representative

Key responsibilities: • Complex counseling on programs of higher and secondary education abroad • University consulting service for vip clients, tailoring application strategy • Selling educational programs, summer courses, exam preparation and corporate services according to the set sales targets • Building up and maintaining relationships with students, potential clients and representatives from educational institutions • Organizing and participation in educational fairs in Russia and abroad • Client liaison and supervision responsibility Achievements: • Exceeded the annual personal plan of sales by 40% as a sales manager and was appointed as Head of Secondary Education Department in six months • Personal perfomance: overachieved targets consistently, being an account manager of up to 50 clients for secondary education and 80 clients for summer programs each season • Formed, trained and effectively managed the team of 5 sales managers • Three members of my team were promoted within the company • Succesfully launched and developed a unique product for Russian market - educational consulting service with overseas experts. The average purchase size is 30k GBP. 25 contracts have been signed on such conditions within one year.

• Market analysis of international career-orientation camps for teenagers • Development of effective sales strategy • Sales reports and sales plan implementation • Creating and maintaining long term relations with clients • Administering camp program at the venue: complex problem-solving, conflict management • Repeat sales after the program Achievements: • All camp shifts were pre-booked a month before the start • Repeat sales increased by 20% and reached 95% • 90% of clients evaluated their experience in the camp as "outstanding"

Key responsibilities: • Planning and implementation of effective marketing strategies • Managing a team of sales, support and exam managers • Selling programs and educational opportunities to key clients • Achieving goals according to the sales quota • Establishing and maintaining cooperation with key education and information partners abroad and in Russia • Promotion of educational programs to potential individual and corporate clients • Advice on international educational programs and Cambridge examinations • Trainings for the staff • Full range of Cambridge Centre Exams manager functions • Market trends monitoring • Research for further advancement of the product’s functionality Achievements: • Broadened the range of Cambridge Examinations of the centre • Doubled the sales of Сambridge examinations • Introduced new examination programs in the educational process • Increased network of partnership institutions • Doubled the sales of educational programs abroad • Developed client database and client feedback • Expanded international department by 100% in revenue in two years

• Assessing client’s ability and objectives • Understanding motivation and agreeing measureable goals, using own assessment as well as standard evaluations, such as the European CLF Achievements: • High rate of client retention and positive feedback • Improved listening and communication skills

Key responsibilities: • coordination and development of educational start-up projects • search and management of teaching staff • arrangement of entry documentation • supervising of students studying abroad • negotiations with partners abroad Achievements: • developed two start-up projects within the company (English Club, English kindergarten) • high evaluation of the supervision service • selected to lead in-service training workshops for colleagues

Key responsibilities: • planning and organization of children's leisure time and activities • supervisory responsibility • conflict resolutions • communication with parents

Key responsibilities: • development of VIP and individual tourism • advising on touristic routes and tours • organization of non-standard tours, development of new programs • negotiations with foreign tour operators • writing articles, news, content for the web-site • organization of club promotion events and presentations

Consecutive interpretation