Analyst, IT manager, director, CIO, CTO, Project Manager

I track the deadlines for the tasks of the project and write technical specifications. I perform a system analysis of front-end scenarios on the ESF platform and Legacy systems. I interact with related teams to ensure the implementation of my project

I am implementing integration projects, plan budget, manage risks, communications, teams, outsourcing of retail banking.

Budgeted, planned. Managed a portfolio of IT projects, customer loyalty, external developers. Gathered my own team. Provided a full development cycle and technical presales with in-depth analytics for large government customers/ FSD, TK, FT, ChTZ, Technical projects (GOST-34), technical applications, specifications, test-cases, other documents.

Head of IT Projects Business analytics, systems analytics. Execution of projects for government and medical organizations. Customer loyalty, risk management. Resources, workloads, tasking developers. Drawing up plans for software: development, delivery of acceptance, updates. Development of software logic, web interfaces, participation in customization. Formation of regulatory and descriptive documentation. Accounting changes to software versions, control the work of developers, testers. Broadcast tasks of customers in the "maintenance and repair" for Developers. Analytics on projects, conducting PMI, training activities for the Customer. Support and development of software. Developing a roadmap for products Formation / control of the pool of current tasks.

Upgrade of existing infrastructure. Implemented IT regulations and information security policies. Implementing and support of ERP "1C Logistics" (individually created configuration of "1C" software specifically to the needs of the business). Uniting branches into a single information network. Providing secure remote employee access. Frequent verbal and written communication with English-speaking expats and foreign counterparts.

Startups Russia CIO Startups in Moscow and the regions of the Russia. The most interesting: * Media Holding: Organized all IT of Media Holding: two publishers, two radio stations, TV studio. Legalized software (Microsoft), Holding had moved to new office. Buit server farms and terminal clients. Automated production of newspaper publishing (Woodwing, Axiosoft). Built own secure cloud Infrastructure. * Organized all «IT» for a taxi company (for the Government of Moscow) as has been done in Shanghai and New York: - IAAS - Built the modern contact center using VOIP technology to dump financial information. - Cars equipped with: modern taximeter; video surveillance; Satellite observations of the car; laser sensors presence of the passenger; advertising LED panel; personal WiFi for the passenger; navigation equipment of the driver; VOIP communication with the contact center; tablets in the headrests, etc. * Start-up for the tour operator 1,000 employees in 67 cities in Russia. Conducted an audit of all existing IT infrastructure. Global modernization jobs (computers). Built geographically distributed infrastructure. Organized access to financial software and document management through Citrix. Built contact center based on IP-telephony. Attracted several outsourcing organizations. Established a plan of IT and budget for current and next years.

Directed two divisions: infrastructure (telecommunication + servers), and tech-support (remote technical support for customers). Formed and tracked performance KPI for staff. Possession of complex infrastructure : 18,000 external and 300 internal customers. 20 cisco devices, 2 branches, network storage “HP EVE4000”, blade servers, 130 virtual servers on VmWare Vsphere + 20 "iron" servers. Migrating from MS ISA to Cisco ASA. Support and modernization of communication channels and IP- telephony (redundancy VRRP, HSRP, BGP, etc ..). Avaya (sip, h323, media-gateways) . Secure communications with stock exchanges MICEX and RTS. Distribution servers for datacenters. Preserving the bank more than 40 clients. Formed regulatory technical documentation. Updated technical documentation describing the current state of infrastructure (cable passport scheme, racks and compounds, in MS Visio, excel, etc...). Developed and implemented information security policies. Modernized the main server-room and telecommunications equipment. Provision of IT- services, including equipment and service rent, for friendly organizations. Developed and implemented strategies for IT services and development plans. Monthly and annual budgeting for the IT department. Organization competitive procurement of IT equipment and software.

• Experience with a serious money turnover. • Guided staff of 72 employees, formation of an internal disciplinary policy units. • Organized and conducted research laboratory (RnD) activities. • Connected all Ministry branches into a single secure information network. • Conducted negotiations and meetings with top officials, key employees of the Ministry, negotiations with subcontractors. Careful selection of subcontractors fully met the conditions of price and quality. Held monthly events at the closing acts of work performed by subcontractors and the formation of acts performed work for customers. • Organization and control of compliance with the conditions of six government contracts: • ... including in the Ministry of Transport and Regional Development Ministry. • ... including full technical support for the above-mentioned ministries, including those. end-user support, server administration, telephone exchanges, communication channels, repair of copiers, etc. • Development and successful implementation of the above Ministries electronic document management systems on the platform DocsVision and digital signatures. • Formation of annual and monthly budget units, along with other weekly reports. • Implementation of Service Desk to the Enterprise and the Ministry of Transport. Total: • The planning and control tasks subdivision. • Maintaining financial and business documentation unit. • The solution set for the division of tasks in accordance with the plans of work units. • Development of current work plans and future programs. • Analysis of the effectiveness of maintenance server, network and office equipment, as well as the means of technical protection of information in the enterprise and customer sites. • Manual testing of software and hardware systems and information protection, and integrated technical solutions. • Organization of installation, configuration, operation and maintenance of equipment and corporate network customers. • Carrying out works related to state secrets. • Carrying out an active policy to attract new customers, building commercial and technical proposals. • Analysis and preparation of feasibility studies for participation in public tenders and tenders in the framework of the Division. • Management and technical expertise in research and design work performed to ensure the security sector of information and communication facilities. • Organization and control of the targets, contractual obligations, as well as timing, completeness and quality of work performed by subcontractors. • Project management on the maintenance computer information systems and LAN customers. • Planning Division staff training refresher courses. • Organization of interaction units with other structural subdivisions of the enterprise and its branches when performing the above duties.

Lanta-tur voyazh ZAO Moscow, www.lantatur.ru Chief technical officer * Tested telecommunications infrastructure, and eliminated its critical flaws. Corrected deficiencies workflow, workflow optimized. IT-documentation is created (including regulating documentation of subdivision, of company etc). Created a comprehensive package of IT-documentation for the first time in 18 years of existence of the company.. * Stuff rotation is done according to agreements with company's directorate. Conflict situations with contracting parties are eliminated. As the result the Company had saved relations with contracting parties and evaded penalties. * The system of requests execution and their implementation was described; Service Level Agreement for the affiliated subdivisionswas created. * Combined the tour operator 17 branches (including overseas offices) into one secure telephone network through a VPN and server cluster IP PBX «Asterisk». * Created detailed KPI for technical personnel.. * Created knowledge base for the technical personnel and separate for all other personnel. Education system for the new employees is created. Laid out courses to improve the skills and competence of the technical staff. * Two new branch-offices in Moscow were supplied with hardware and technical support. * Implemented technical support for all 17 branches and automatic inventory of office equipment. 24\7 technical support was launched.

* Controlled the situation in holding’s offices, performed IT analyzing and consulting, development of optimized solutions, reduced the charges for IT maintenance. * Created the normative documentation: regulations, orders, job descriptions, project documentation. * Analyzing and business process were automated. * Performed a research of new modern technologies, integrating them into working process in cooperation with Department of Defense of Russian Federation. * Ensuring of company’s hardware , internal LAN systems, servers and office equipment normal functioning by correct methods maintenance by personnel. * Internal information systems planning and future technical support. * Subdivision budget planning and implementation. * Information security arrangement. * Arrangement of technical support for branch-office’s IT-infrastructure. * Supervision of external supplier’s work. * Stuff trainings, motivation, job inspections and personnel rating. * Controlling realization of regulations for department functioning and perfomance. * Rising the team’s competence according to defined goals * Supplying the effective communications between the company’s subdivisions. * Arrangement of beta-tasting of company’s products subdivision. * Arrangement of outdoor-customers support subdivision. Subordinates: direct subordinate: 7 pax, indirect subordinate: 50 (depending on goals, by system “team work”) The reason of leaving – Holding’s insolvency

* Pre-sale and service of office equipment, televisions, plasma screens, lcd and crt monitors, computers, fax machines, copiers, telephones, computerized sewing machines, etc. * Planned and realized net of 11 service-centers in Russia and abroad starting "from zero” * Managing creation of Call Center and Helpdesk subdivisions. Direct communication with remote service-centers. Organization of warranty and post-warranty services, controlling the net of remote service-centers in Moscow, Russia and abroad (China). * Re-engineering of business processes. Extending the system of complex integration, tasting and hardware repairs. * Creating of integrated net space connecting few service-centers: common secured LAN (all service-centers connected including remote centers), common telephone space (telephone service between the head, branch and remote offices is free of charge. Calls outside are charged by minimal rate). SIP – telephony is used. * Time-to-time taking part in State Standard Specification documentation creating, collaboration with venders regarding the technical issues. Cooperation with State Structures and major corporative customers. * Managing the process of automated administration system adopting (ERP & CRM based on 1C: Predpriyatie), working with “LotusNotes” systems. * Development of technical manuals in Russian and English languages. Arrangement and goal planning of Helpdesk subdivision (ITIL), making out the reports. * Controlling realization of regulations by IT subdivisions and working out advices regarding the regulation’s actualization. Subdivision’s effectiveness rating. * Supplying communication between branch-offices. Solving problems with internal customers. * Creating the production capacity based on producing computers, thin clients, sensor monitors and kiosks. * Experience of negotiations with partners, formation of contracts, work with customs offices in Russia and abroad (Sweden, Finland, Germany, China). Subordinates: direct subordinate: 10 pax, indirect subordinate: 35+ pax. The reason of leaving: Deterioration of working conditions, bonuses were failed to pay for 4 years.

The extension of market position. Tenders, competitive activity. Formation of contracts. Managing the team of engineers and programmers. Creating and implementation of solutions, increasing the quality of customer services. Helpdesk. Matching the optimal company’s hardware configuration, selection the hardware suppliers, budget planning. Subordinates: 15 pax The reason of leaving: Impossibility of career and professional growth in Company

Technical support of office equipment in Territorial fund of mandatory medical insurance. Purchase and replacement of all necessary hardware and consumables. LAN with e-mail and Internet access creation based on 2 servers and 300 client personal computers at the head office of “TFOMS”. Subordinates: 1 person (trainee) The reason of leaving: change of residence