Telco Engineer

Operational work in the team responsible for telco applications and servers in the system: System administration of Windows and Linux servers Working with monitoring servers and applications Troubleshooting and solving problems and incidents in the system Change management and maintenance Respond to tasks that have emerged from other teams and the development department Project management from task setting, testing, and rolling out to production Working with Kamailio and Kafka technologies

Engineer of Ringcentral NOC team (telephony, tele-video conferencing). System operation monitoring, primary analysis of network problems, escalation to responsible teams (Event management, Incident management). Analysis of incidents that occurred on the network. Inter-operator interaction. Administration of windows and linux servers. Moderation of the change management process in the system (Change management). Analysis of upcoming changes and conflict prevention. Analysis and solution of problems that constantly arise in the system (Problem management). Creating reports and analyzing system performance. Experience with monitoring systems Zabbix and LogicMonitor. Experience with systems Kibana, Graphana. Experience with Atlassian Jira and Wiki. Knowledge and experience with ITIL processes.

Engineer of Ringcentral NOC team (telephony, tele-video conferencing). System operation monitoring, primary analysis of network problems, escalation to responsible teams (Event management, Incident management). Analysis of incidents that occurred on the network. Inter-operator interaction. Administration of windows and linux servers. Moderation of the change management process in the system (Change management). Analysis of upcoming changes and conflict prevention. Analysis and solution of problems that constantly arise in the system (Problem management). Creating reports and analyzing system performance. Experience with monitoring systems Zabbix and LogicMonitor. Experience with systems Kibana, Graphana. Experience with Atlassian Jira and Wiki. Knowledge and experience with ITIL processes.

Troubleshooting accidents and problems with network operators. Inter-operator interaction. Experience in diagnosing and troubleshooting various types of networks: SDH, PDH, MPLS, VPN L2, L3 Understanding of telephony protocols SS7, EDSS, VoIP (SIP, H323, SIP-T), H 248. Analysis of traces, search for incorrect exchanges in accordance with the recommendations of the RFC, ITU. Experience with wireshark, tcpdump. Elimination of accidents and malfunctions on different equipment (accidents, problems with incorrect signal exchange, one-way / poor hearing, short-term drop in signal lines, accidents on streams, DTMF, missed calls). Configuration change on Softx3000, AX 810, EWSD, SBC for network routing. Alarm monitoring via Zabbix, Nagios. Work in CRM-systems: Naumen, Remedy, Microsoft Dynamics Experience with technology: Juniper MX480, MX240; Huawei S9306; Huawei NE40, NE20; Cisco PIX, ASA, 2950, ​​2651; Ericsson AX 810; Huawei SoftX 3000; AudioCodes Mediant 3000; Sangoma NetBorder; UMG 8900; SBC Acme 4500, 6300 package; MUX Siemens Surpass Hit 7070, 7050; ECI DTX 600; ECI XDM 1000; Optera Meter 4200; Siemens EWSD; Eltex.

Practice in the Tax Inspectorate of the Frunze district in the department of information technology. Engaged in: network administration, connection and configuration of workstations.

As part of the construction team SPBGUT them. prof. M.A. Bonch-Bruevich worked in Moscow. I installed the structured cabling system in the hospital and installed the optical fiber in the private sector using PON technology.