HR assistant

 Administrative support  Responsible for operational / administrative tasks  Document distribution and archiving  Recruitment help  Preparing documents for newcomers

▪ Welcoming tourists ▪ Check-ins and check-outs ▪ Payment acceptations ▪ Resolving conflict with clients ▪ Offering sightseeing advice

 Emergency medical assistance  Resolving customer complaints via phone and emails  Providing appropriate solution within the time limits  Administering sensitive medical documents and invoices from providers  Daily communication with clients via phone in Russian and English

University project Overall financial analysis: Net assets, financial position, results of operations, risk report, forecast report.