Key Account Manager/Business Development Manager

Main achievements: - Found new opportunities for business development by introducing new products to the customers (+80% in t/o for the biggest Russian jewelry producer Sokolov in 2 years) - Participated in annual budgeting process by forecasting turnover per customer and anticipated turnover with new business development (responsible for 50% of the total revenue in Russia) - Held more than 150 offline and online B2B and B2C presentations and trainings to promote new products and Swarovski values - Focused on new business development, prepared a hunting list with 200+ potential accounts, created opportunities and brought 5 new customers on board - Successful multilevel negotiations with European and Asian brands (Huawei, DeLonghi)

Main achievements: - Achieved sales targets in Russia and CIS (45% of the business in Russia) - Managed business with distributors, retailers and brand owners in different segments, e.g. furniture, jewelry, lighting, etc. (around 30 accounts) - Increased sales to a new reseller by 6 times in 5 years and it became #2 account in terms of sales volumes in Russia (greenbird.ru) - Signed a contract with a new account in furniture segment, launched new products and lead them to #5 account in terms of the turnover in Russia - Sold branding to key accounts, consulted and controlled the customers on brand usage - Developed CIS region (mainly Belarus, Kazakhstan) by bringing 3 new accounts that became authorized resellers at the assigned territory - Closely cooperated with the Marketing department to bring specific projects to every key segment/key account that resulted in additional sales and market share growth

Main achievements: - Leadership in the project of reaching out to industrial customers – world leaders in construction and transport segments - Increased by 20% direct sales to the main European commercial transport producers (Schmitz Cargobull AG, Daimler AG) and formwork producers (Peri GmbH, Doka) - Arranged close and efficient collaboration with the production to develop special products for every key account - Worked out a new approach to the commercial offers - Made regular market researches in close collaboration with the representative office in Hamburg, Germany

Main achievements: - Increased sales to the assigned countries by 2 times in total - Increased the number of partners from 10 to 90 in different segments (construction, transport, furniture) - Worked out a specific strategy for each market: built dealers’ network in France and Greece, attracted local agents in Italy and Portugal, arranged direct collaboration with manufacturers in Italy and Spain - Created strong partnerships and enabled growing sales in all the assigned countries - Approached a new Portuguese market, almost kicked out the main competitor and allowed stable sales there - Lead Sveza to #1 supplier of birch plywood in Italy - Increased share of the most expensive products by finding new relevant partners - Payment control, claim work, documents flow control

- Sales support and customer service - Documents flow control - Explored peculiarities and cultural differences of the export markets