Account Manager

The company is the sole distributor for Beretta Holding Group in Russia; • B2B sales: firearms, accessories, clothing (brands – Benelli, Franchi). • Work with dealers: sign contracts; product consulting. • Conduct purchases and negotiate with foreign suppliers; do price-list formation. • Introduce new products to the Russian market, develop marketing strategy, brand promotion.

Written translations from Chinese into Russian (Language localization). Coordinating and managing a team of eight translators. Final translation check, creating glossaries.

Searching for and attracting new customers from China. Conducting business correspondence with foreign customers, signing contracts. Managing and solving conflicts with clients. Product and supplier search in China, price negotiating, organizing international shipment. Factory inspections and quality control. Organizing international events and exhibitions. Escort interpreting for business owners and other professionals. Preparation of commercial offers, making presentations. Oral translation during meetings, conferences or business negotiations. Written translation of articles, instructions, websites and other documents. Key projects: China International Import Expo (CIIE) – Shanghai, 2019, 2018. In cooperation with EXPO-ONE and Simpateka – organizing the Russian booth, coordinating Russian and Chinese sides, conducting business negotiations, technical translation. Accomplishments: provided successful communication between Russian and Chinese sides, ensured lack of technical malfunctions during the whole exhibition. Food Ingredients China (FIC) – Shanghai, March, 2019. Escort interpreting during the exhibition, oral translation (Chinese and English), searching for suppliers, conducting negotiations. Accomplishments: successfully signed agreements with seven new suppliers, conducted factory inspection in Jiangsu and Zhejiang provinces, performed audition of product manufacturing process and quality control. SIAL China – Shanghai, 2018, 2019. In cooperation with Russian Export Centre, organized negotiation platform at the Russian booth, conducted business negotiations with potential customers from China and other countries (in Chinese and English). Accomplishments: signed more than 20 agreements between Russian exporters of agricultural products and foreign customers.

Searched for new clients, conducted business correspondence. Prepared commercial offers, made presentations. Consulted clients, maintained and developed client-business relationships, signed agreements. B2B sales (consulting services, assisting companies to enter the Chinese market). Organized marketing events, managed projects.

Development of the Chinese department: performed research to identify new potential clients, acted as liaison between the client and the company. Sales of tourism services, development of new tour products. Organized events, managed projected, worked with delegations. Worked with foreign VIP customers and provided service according their requirements. Recruited and trained of new staff, conducted internships, assisted the new hired staff. Cruise ship shore excursion management (Diamond Princess, Spectrum of the Seas, Quantum of the Seas, Ocean Dream). Planned the itinerary, conducted tours in Chinese and English. Written and oral translation (Chinese-Russian, English-Russian). Accomplishments: recruited and trained more than ten tour guides for the company, conducted more than 100 group tours, worked with 8 delegations from China, organized two international events, contributed to building relationships between the company and its foreign partners.