Service engineer/operator

- 2nd level remote and onsite support (liaison with 1st line support and 3rd line support to solve issues) - Problem assessment and classification, as well as documenting tickets with detailed information - Hardware/PLC (Honeywell/Carlo Gavazzi)/relay protection components diagnostics - Maintained, repaired and made adjustment in microelectronics - Installed electrical equipment, power and signal cable lines including fiberoptic - Created and updated incidents accordingly within the ticket tracking system with detailed incident and resolution information. Notified internal & external customer upon issue resolution - Participated in hardware deployment projects and testing new equipment. - Project Manager for Helpdesk implementation (Customer Support Process Map creation, negative/positive/destructive test cases) - Linux (Debian) servers initial setup

Contractor for the projects: Statoil - Norne 4D, North Sea Shell - Knarr 4D, North Sea Shell - Gannet 4D, North Sea

- Generated Reports according to Site Team / HO requirement as and when required; - Issued all required forms to update the Easy piping system; - Collected all requests from site user's, problems or enhancements, and escalates it to EasyPlant support if required; - Ensured and that all data's pertaining to Spool progress, Welding progress, NDE results, Joint details, TEST PACKs etc., are entered on day to day basis. Updated the system directly whenever required as per Site team instruction; - Ensured that all preparation activities are executed on time by the various operators; - Ensured that error free data's are uploaded into ''Easy piping'' with respect to Spooled Isometric original; - Proceeded to manual correction & updating of data's according to site update; - Received and update ''Easy piping'' data for the changes occurred at site; - Analyzed reports and detect reporting inconsistency; - Updated and checked MOP Test Work Instructions and punch list tracking.

- Carried out the basic production control (Slitter, Shear lines); - Carried out basic logistic control; - Created production orders in SAP ERP (PP, MM, SD); - Worked with massive Microsoft Excel pivot tables.

- Planned and executed seismic surveys including usage of Microsoft Project; - Geology Data Quality Control and analyze; - Client interactions on daily basis with onboard representatives from companies that included BP, ExxonMobil, Hess, Total, Statoil and Lundin; - Ensured that applicable components of the Schlumberger Quality Management System (SQMS) were implemented; - Trained 5 new hires to Operator level through the Horizons iLearn training system and Performance Management process; - Responsible for installation, maintenance and repair of all equipment and systems within the department including fiber optic lines troubleshooting, depth/temperature sensor calibration, temperature monitoring, Radio Link PLC fault finding etc; - Managed all components of the company standard vessel IT and communication network (UNIX server and Microsoft Hyper-V Servers, switches, routers, VSAT and peripheral equipment); - Practiced cost effective maintenance and utilization of the equipment; - Ensured that the Department was supporting the overall acquisition process and provided expert resources for cross discipline activities including small boat exercises, equipment deployment/retrieval and bridge liaison; - Audited global work instructions and was part of various Cross Departmental Audits and Compliance Assessment Audits; - Responsible for being the Loadmaster during resupply operations and port call shipment handling; - Responsible for being the Rigger and the Crane Driver during vessel activities; - Supervised Workboat team when repaired and troubleshot faulty electronic modules, seismic hydrophone active section at sea; - Managed timely and appropriate generation reporting and distribution of project information via formal structures and processes; - Actively participated in 3 LEAN projects; - Serviced hydraulics system (HPU, filters, solenoids); - High pressure air leakage detection with ultrasound detector; - Trained and followed Schlumberger, BP, Statoil, Shell permit to work procedures (Work at hight, confined space, hot work, lock out/ tag out) on daily basis.

- Supervised maintenance and repair jobs of electro equipment in quayside (disiel -generators, VFD). - Participated in installing and maintaining of hulls and built in system of floating constructions and mooring communications; - Lead a team of 22 people and performed trainings; - Supervised pipe line pressure tests; - Audits and inspection in subordinated departments; - Participated in protocol arrangement.

- Lead a team of eight people for Russian Legal Database. ; - Managed the Quality and Performance of the team members. ; - Managed the individual performance and created development plans according to individual potential. ; - Recommended & conducted Technical training needs on improvement areas for team members. ; - Took Escalation calls and Audited Team members calls to check quality and process adherence. ; - Presented weekly reviews of the team to management. ; - Attended weekly calibration calls with other sites to discuss the process & product related queries.