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Помощник официанта / Помощник повара

Мужчина, 39 лет, родился 1 августа 1987 г.
Москва, переезд возможен, готов к командировкам
ЗанятостьПолная занятость
График работыПолный день

Опыт работы

Март 2018 —
январь 2020
1 год 10 месяцев
Hennes & Mauritz in Moscow, Russia
Visual Merchandiser Manager
- Lead my team to maximise and drive commercial opportunities. - Ensuring that our products are displayed according to company guidelines, promotional activities and seasonal trends together with your store team. - Analyse and follow up on KPI's and initiate actions to increase profit. - Creating visually inspiring in-store and window displays which reflect and maintain our brand identity. - Providing excellent customer service on the sales floor, in the fitting rooms and at the cash desk. - Communicating and informing your store team about upcoming activities, campaigns and designer collaborations. - Training the store team in garment presentation. - Managing the ordering, handling and organisation of all display materials. - Maximising selling by analysing sales reports and taking action accordingly. - Ensuring that safety, security and administrative routines are followed. - Setting an example for the team by acting as a role model using our values - The ability to lead, guide, develop your team and yourself. - A knowledge and interest in fashion and seasonal trends. - Drive and ambition and the ability to work on your own initiative. - The ability to maintain focus and handle the pressure of a busy day. - The ability to organise, plan and prioritise in order to maximize selling opportunities. - The ability to communicate in a clear and convincing manner. - A positive attitude, and a willingness to learn and improve.
Март 2018 —
июнь 2018
3 месяца
Hennes & Mauritz in Perm, Russia
Visual Merchandiser / The Trainer of Visual Merchandisers
The same thing as in Yekaterinburg.
Сентябрь 2017 —
март 2018
6 месяцев
Hennes & Mauritz in Yekaterinburg, Russia
Visual Merchandiser / The Trainer of Visual Merchandisers
- Training sales advisors (VM talents) in the field of visual presentation in H&M (Garment care, visual presentation, styling mannequins, store operations, the best practice visual merchandisers in store / BOH, work with all reports, communication with all colleagues in store, communication with area office / support office / DC, ironing ....) - Evaluation of candidates - Conducting personal trainings - Preparation of an individual training program for each candidate - Preparation of an action plan for each candidate after the training - Providing feedback to the area office for each candidate after the end of the training - I trained more than 20 SA
Апрель 2017 —
сентябрь 2017
5 месяцев
Hennes & Mauritz in St. Petersburg, Russia
Visual Merchandiser
The same thing as in Moscow.
Июнь 2016 —
апрель 2017
10 месяцев
Hennes & Mauritz in Moscow, Russia
Visual Merchandiser Manager Expansion Team
- Supported the opening of new H&M stores in a new country, Kazakhstan - Conducted a presentation for Kazakhstan. Which store will be, what concepts will be in the store, who will build what .... - I made planning for all visual merchandiser in the expansion team (21 people) for the opening of a store in Russia and Kazakhstan (who will be responsible for opening a store, who will be an assistant, who will design a concept, who will be responsible for the windows) Also planning all working days and days off. I created a special table for this. - I booked tickets and booked hotels for visual merchandisers who go to store openings. - Translated some manuals for all stores in Russia and Kazakhstan, from English to Russian - I created a presentation for each store, which will open in Russia or in Kazakhstan, for a meeting of their opening - Also, I created presentations after opening stores, the result of what happened. And I was doing a photo reports - Conducted trainings on navigation of a new format in stores - Spoke on KIKOFF
Май 2015 —
май 2016
1 год
Hennes & Mauritz in Moscow, Russia
Expansion Visual Merchandiser
- Participated in H&M collaborations for celebrities. Kenzo x H&M, Balmain x H&M. - Opened new stores throughout Russia (opened more than 20 stores) - Was responsible for opening new stores (more than 5 times) - Trained at the opening of the opening assistants, how to work responsible for opening stores - At the opening, I checked everything that is necessary for new stores and concepts, which will be there: equipment, floor equipment, "hardware
Август 2014 —
май 2015
9 месяцев
Hennes & Mauritz in Moscow, Russia
Visual Merchandiser
Overall Job Function: Responsible for presenting the garments according to the H&M guidelines in order to maximize sales with guidance and direction of Store Manager and management team. Job Responsibility including but not limited to: Customer Service Provide excellent direct and indirect customer service according to H&M standards and meet the 5 basic demands on the selling floor, in the fitting room and at the cash point. Job Knowledge Ensure garment presentation and garment care are executed per H&M guidelines referenced in the below information sources: - Commercial Handbook (Department Book & Seasonal Book) - Visual Merchandising Book - Technical Book - Sales Tools & Store Information - Provide the season start information from Sales Organization and prepare the kickoff with the management team - Update the Commercial Handbook (Department Book & Seasonal Book) and Technical Book with the latest refill pages - Plan and implement all store campaigns and activities together with the store team - Ensure consistent garment care throughout the entire store Efficiency - Actively work in a commercial way to maximize sales, focusing on: Top Priority Products, A-Areas and Basket items as well as ensuring a Red Thread is clearly demonstrated through the visual presentation - Ensure that orders for display materials and supplies are placed in a timely manner - Responsible for the care and maintenance of display materials - Keep the visual room clean and organized - Check the material arriving to the store in a timely fashion, confirming quantities, condition, etc. - Minimize security and safety risks - Plan and work with sales and operation goals to drive growth - Support in-store routines when necessary Team Player - Train, coach and give daily feedback on garment presentation to the store staff - Plan and conduct the Keep It Commercial training together with the Department Manager - Provide label and design training for staff and managers - Inform store team about changes in the presentation of garments
Декабрь 2013 —
август 2014
8 месяцев
Hennes & Mauritz in Moscow, Russia
Sales Advisor
- Provide excellent customer service to maximise sales on the store floor, in the fitting rooms and at the cash desk - Actively work with garments - replenishing, folding, hanging, tidying, displaying and merchandising - Work with cash register routines and handle all required transactions - Unload delivery trucks and unpack merchandise - Execute reductions, price changes and label merchandise with security tags - Follow all sales routines, policies and guidelines to assist in loss prevention and safety for the store - Work well in a team and actively support and assist your colleagues
Август 2012 —
август 2013
1 год
The Anglo-American School of Moscow
Basketball Coach
Basketball Coach - MS Boys Basketball Assistant Basketball Coach - HS Boys Basketball - Varsity
Август 2012 —
август 2013
1 год
The Anglo-American School of Moscow
Substitute Teacher
Substitutes are expected to fulfill the daily duties and responsibilities of the absent staff member. Substitute teachers are expected to follow instructions left by the absent classroom teacher, while substitute teaching assistants and office staff work alongside a teacher or other office employees who provide instruction and guidance to complete the necessary tasks.
Ноябрь 2007 —
февраль 2011
3 года 3 месяца
Starbucks Coffee Company in Moscow, Russia
Barista
Responsibilities and essential job functions include but are not limited to the following: Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks. Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. Anticipates customer and store needs by constantly evaluating environment and customers for cues. Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift. Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs. Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Maintains a clean and organized workspace so that partners can locate resources and product as needed. Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using existing organizational methods. Maintains regular and punctual attendance

Образование высшее

2012
Московский финансово-промышленный университет
Финансы и Кредит, Банковское Дело

Знание языков

Русский — родной
Иностранные языки
Английский — A1 — Начальный

Дополнительная информация

Гражданство
Нет
Разрешение на работу
Нет
Время в пути до работы
Не имеет значения