Customer relations manager.

-Implementation of information support for clients in chat and by phone; - Dealing with complaints and wishes of clients; - Search and offer optimal solutions to the client, in connection with the question that has arisen; - Creation of applications (requests) to other divisions of the company in order to eliminate customer problems;

- Checking and confirming the reservations via phone and email using IP-telephony; - Conducting negotiations with hotels and suppliers; - Logging activity in CRM and other platforms. - Returns, exchanges and cancellations of armor and airline tickets in the Sabr, Sirena and Amadeus systems.

- Organization and management of sales in the reporting territory; - Ensuring the implementation of sales plans; - Search for customers in the area of ​​responsibility; - Negotiating joint work, agreeing on conditions, concluding contracts; - Work with complaints, complaints and wishes of customers; prompt response to claims, taking measures to eliminate their causes; - Keeping records of sales, analysis of the results of the implementation of personal sales plans; - Management of subordinate personnel, providing motivation and training for employees; - Providing regular reports to management.

- connection and customer service "Tele2"; - consulting customers on the assortment; - fulfillment of sales targets; - reporting; - reception, accounting and control of the availability of goods. Conducting an inventory; - laying out a new product according to a planogram, designing price tags;

- searching customers and maintaining a customer base (including objects of the "Gotsatlinskaya hydroelectric power station"); - identification of customer needs; - reception, coordination and processing of orders, execution of accompanying documents; - formation and approval of a monthly sales plan; - reporting on sales; - control of shipment of products; - control payment for products in accordance with the terms of the contracts.